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To Our Residents, Families, Friends and the Wider Community,

These are extraordinary times and we want you to know that, as always, our first priority is our residents and we will continue to provide the care and support each resident requires as per any other time at The Richardson and The Queenslea.

The safety and wellbeing of our residents and staff is always at the centre of our decision making. As Australia moves through the rapidly changing COVID-19 landscape we take all appropriate measures, at times more onerous than recommended, to protect our community. We sincerely thank you for adhering to our stringent measures and for your continued patience, understanding and support during this challenging time.

We understand that you and your loved ones are concerned about what the future holds and we want to reassure you that we are well prepared to care for our residents. We have a comprehensive infection prevention and control program in place for residents and staff, and have adequate stocks and supplies, including PPE, to continue providing exceptional care. We have well established relationships with our suppliers and they are committed to supporting us as an Aged Care priority customer.

Our team is taking every precaution to keep our residents and themselves safe. Accordingly, if you:

Please let us know immediately and refrain from visiting our home, sending items to our home or using The Window of Love.

We continue to closely monitor official advice from the Department of Health and are committed to keeping you informed of any relevant updates and necessary changes that we are required to put in place.

If you have any questions or concerns please don’t hesitate to contact our General Managers

The Richardson Aged Care on (08) 9381 2800

The Queenslea Aged Care on (08) 6280 1900

The Queenslea Serviced Apartments on (08) 6280 1999

Please see our latest updates below:

How Oryx is preparing residents for Covid-19

Covid-19 Update 28th January 2022

Covid-19 Exposure Sites 15th December 2021

Covid-19 Update 12th February 2021

Covid-19 Vaccine information – Frequently asked questions

Covid-19 Vaccine information for residents in residential aged care facilities and their families representatives and carers

Covid-19 Vaccine information for workers, health professionals and other workers in residential aged care facilities

Visitors to Residential Aged Care Facilities Directions – 5th February 2021

Covid-19 Update 5th February 2021

Visitors to Residential Aged Care Facilities Directions – 31st January 2021

COVID-19 Update 31st January 2021

Covid-19 Update 13th November 2020

Covid-19 Update 2nd October 2020

COVID-19 Update 10th July 2020

COVID-19 Update 22nd June 2020

The benefits of music for the elderly on world music day

COVID-19 Update 12th June 2020

Love the skin you’re in – self care tips for the elderly

COVID-19 Update 3rd June 2020

Let’s chat – conversation starters for the elderly

How to show love to the elderly

Let’s not get SAD this winter

COVID-19 Update 13th May 2020

Happy Mother’s Day from The Richardson

Let’s Stay Connected and Age Well

COVID-19 Update 28th April 2020 – Visitation restrictions eased

Let’s Remember & Stay Connected during COVID-19

COVID-19 Update 15th April 2020

Celebrating Easter at The Richardson

Let’s Stay Connected and Entertained!

COVID-19 Update 30th March 2020 – The Window of Love

Let’s Stay Connected

COVID-19 Update 23rd March 2020 – Visitation Update

COVID-19 Update 16th March 2020

COVID-19 Update 12th March 2020

COVID-19 Update 9th March 2020

COVID-19 Update 3rd March 2020

Helpful Resources

COVID-19 Safe Christmas Celebrations – Advice for residents living in a Residential Aged Care Facility (RACF)

COVID-19 Introduction of the controlled interstate border – Advice for Residential Aged Care Facilities (RACFs) on staff and visitors from other states attending RACFs

WA Government Visiting Residents in Aged Care Restrictions 22 June 2020

AHPPC Update to Residential Aged Care Facilities About Minimising the Impact of COVID-19

Industry Code for Visiting Residential Aged Care Homes during COVID-19

Restrictions on entry into and visitors to aged care facilities